Upperside Media

🚀 Accelerate Your Business Growth ✨ Craft Your Dream Website 🛒 Custom Online Stores 🎯 Powerful Marketing Solutions 🎬 We Create Custom Animations / Videos 💡 Comprehensive Website Support

Website Support

A well maintenance website is reliable, secure, and trusted.


How we support websites

If a website is not maintained correctly, it will become clogged with bugs, outdated information, and irrelevant data.

Our skilled team provides additional assistance, updates, and checks. We develop a custom monthly support plan based on your business needs.

We’ll consider your site’s performance, ranking, and user experience to make adjustments that resonate with your business goals.

Reduce errors, save money, and become successful.

As the custodian of your business, you have to hustle every hour of the day.

It will help have ongoing warranty website support that consistently prevents your website from crashing and getting hacked. Become focused on your business, to attract more customers, and keep them coming back.

Upperside Media
Custom Websites Development Services, Online Videos

Why upperside Media

The competition is converting every user that doesn’t trust your website.

It can be challenging to maintain your company website alone. For over 12 years, our team has delivered reliable website maintenance support that allows businesses to become successful online. Our goal is to optimize your website performance and improve security compliance.

7 Phases Support Process

Promoting your business alone is overwhelming, but we can help.

eCommerce website service

First, we recommend an appropriate hosting that can handle the volume of website visitors and set it all for you.

We will implement a 24/7 monitoring system that is constantly updated and maintained.

All website maintenance plans include a support team that warranties the update of your website to keep it fresh.

A website may crash due to a server error or incorrect code. Our system will inspect and back up the website once a week or more.

Website and server errors happen, and downtime costs you sales and customers. Our team not only monitors your website 24/7 but also knows how to get it back up and run as soon as possible.

Our professional team pays close attention to your website, providing recommendations for site improvement and a quick response to any request.

Our work is to correct any potential flaws; you can be confident that your website is always up and running.

Exceeding client expectations

What it’s like working with Upperside Media

Alex Acuna
Alex Acuna
April 10, 2023
As the CEO of CommuniPets, I had the pleasure of working with Upperside Media and I must say, I was thoroughly impressed with Joseph's professionalism and courteous demeanor made working with him a breeze. He demonstrated a clear understanding of the programming requirements and executed the project swiftly, providing regular progress updates and offering affordable pricing. I highly recommend Upperside Media for anyone seeking reliable and efficient service for their project needs.
Ray Rivera
Ray Rivera
April 3, 2023
I highly recommend Upperside Media, they get the job done in a timely and professional manner and assist with any technical issues you may have. It's been a pleasure working with them.
Erik Weasenforth
Erik Weasenforth
March 31, 2023
Good company that makes nice websites and quick turnaround! I've gotten several leads for my business from my website in the past month alone. Thanks Joe and Upperside Media!
Basit Memon
Basit Memon
December 26, 2022
I have been working with Upperside Media for 3 years. They've helped me build, design and manage our e-commerce website. Very professional, transparent, punctual and creative. You'll get more then what you pay for with all the advice they end up giving while providing you with the work. They are a great resource for our company and I have and would continue to recommend them.
Scott Heit
Scott Heit
November 10, 2022
Upperside Media did a great job with my company branding and website. They were fast, thorough and walked me through every step of the process. I am happy to recommend them.
Marcus Nieves
Marcus Nieves
January 7, 2022
Through the years Upperside Media has helped me stay on the cutting edge of website design. Every couple of years as technology advances they have been there with me keeping me up to date with new website functionality and I wouldn’t be number 1 on Google in my category if it were not for their help. I have generated so much business from my website upgrades that their services paid for themselves 10x over. MDN
George Sosa
George Sosa
August 7, 2020
I am very satisfied with their services; as a first time business owner, Joe made the process very simple for me. He is a professional and expert at what he does. Thank you again!
rob dente
rob dente
May 5, 2020
I've been creating and selling nutritional and beauty products online for 20 years. I've used many companies to create websites for me over the years but the the experience with Joe and Upperside media has been best. The quality of work and the dollar value for the creation of a website is second to none. I highly recommend Upperside for all of your web design needs.
Vera Luna Victoria
Vera Luna Victoria
January 30, 2020
Thank you Yuselfi and to the entire Upperside Media team for facilitating everything for me. Everyone I dealt with was extremely professional and very knowledgeable. Yuselfi is very creative, responsive and proactive in getting projects done as quickly as possible. I highly recommend Upperside Media and look forward to working with them again in the future!!

Website Maintenance Plans

Our custom prices ensure that you only pay for features that you need.

Pro Business Support ⚙️

What is Included:

monthly plan


Advanced Support 🛡

What is Included:

monthly plan


Premium website Support 🔍

What is Included:

monthly plan


On The Blog

5 Tips to get the best Website Support Plan

Frequently Asked Questions

The terms “update” and “edit” are used synonymously to make changes to the text, data, images, and video. “Update” is also used to change the software’s source code. Install or upgrade plugins, website features, and functionality.

If a digital platform is not maintained correctly, it will become clogged with bugs, outdated information, and irrelevant data.
Every website requires additional assistance, updates, and checks. Choosing a monthly support plan is a critical issue that cannot be overlooked. The absence of a service plan may have a negative impact on your site’s performance and ranking, as well as the user experience.

It is more profitable to pay for an ongoing support plan now rather than spend large sums of money later on website maintenance.
A website maintenance plan includes a team of web developers who monitor all new features and immediately update your platform to keep it fresh and bug-free.

We only cover:

  • Adding images to your site
  • Adding a new form to your site
  • Embedding a video on your site
  • Finding and adding the right plugin
  • Designing new custom page layouts
  • Malware Removal
  • Content changes, words, pictures, etc.
  • Adding a new product
  • Calling your hosting company on your behalf

We do not cover:

  • Creating Custom Graphics
  • Creating Custom Videos
  • Website SEO audit
  • Writing custom blog articles
  • Logo Designs
  • Full website design & rebuild
  • Developing your WooCommerce store

You may modify your website yourself by logging into the WordPress dashboard.
We only advise this for technically skilled website owners, as modifying the website structure can cause it to break.
You can upgrade to our Pro Business Support plan for an additional $350 monthly to take advantage of our skilled support team!

You can arrange a call with your project manager or submit a support ticket over the Client Portal anytime.


Our support team is available via support tickets 24/7 with an average response time of 2 hours, and we begin working on it immediately. We provide ongoing support for emergency cases such as website downtime. The size and scope of a request determine its complete resolution.

Yes. On the day your monthly plan ends, you can switch plans, and you’ll be billed the new rate on the next billing cycle.

You lose all of your update support tickets if your plan is cancelled. Without an active plan, we are unable to continue our help. You would have to resubscribe.

Upperside Media

Avoid a website crash and getting hacked

A maintained website is critical to your company’s online success.

You can relax knowing that your website is in good hands, and Upperside Media is always available to help!

Have any questions about Website Support?

Let's Talk

We're ready to help!

Ready to grow your business? Call us at +1-(646)-494-2206 or leave your details. Let’s chat about your goals. No obligation, no cost – just opportunities!