Upperside Media | New Jersey | New York | Custom Websites, Ecommerce, Marketing, Custom Videos, Website Support, IT Solutions

⚙️ Website Support

Keeping Your Online Presence Strong

Our website support services ensure that your online presence remains robust and effective.
website designer in New Jersey
How We Support Websites

Neglected websites accumulate bugs, outdated content, and irrelevant data.

Our expert team offers ongoing support, updates, and tailored plans. We’ll analyze your site’s performance and user experience to align with your business objectives.
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Completed projects

99

Clients satisfied

website support
Website designer in Rahway
Reduce Errors, Save Money, And Become Successful.

As the custodian of your business, you have to hustle every hour of the day.

Our services guarantee a strong online presence. With regular updates, security checks, and performance optimization, we ensure reliability, security, and user-friendliness. Let us handle the technicalities while you concentrate on business growth.
Why Upperside Media

The competition is converting every user that doesn’t trust your website.

For over 12 years, our team has offered reliable website maintenance support, helping businesses succeed online by optimizing performance and enhancing security compliance.
Why Upperside Media

Phase 1: Hosting

First, we recommend an appropriate hosting that can handle the volume of website visitors and set it all for you.
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Phase 2: Security

We will implement a 24/7 monitoring system that is constantly updated and maintained.
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Phase 3: Updates

All website maintenance plans include a support team that warranties the update of your website to keep it fresh.
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Phase 4: Backup

A website may crash due to a server error or incorrect code. Our system will inspect and back up the website once a week or more.
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Phase 5: Monitoring

Website and server errors happen, and downtime costs you sales and customers. Our team not only monitors your website 24/7 but also knows how to get it back up and run as soon as possible.
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Phase 6: Recommendation

Our professional team pays close attention to your website, providing recommendations for site improvement and a quick response to any request.
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Phase 7: Improvement

Our work is to correct any potential flaws; you can be confident that your website is always up and running.
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Choose your plan

Our custom prices ensure that you only pay for features that you need
One Time Website Update!

Get your website back on track with our one-time update service

One Time Payment

Our expert team swiftly addresses bugs, performance issues, and security concerns without the need for a monthly commitment. With transparent pricing and efficient solutions tailored to your immediate needs, trust us to deliver peace of mind for your website.

$150

upperside media support

Basic Website
Support ⚙️

What is Included:

Monthly Plan

Our Website Support Monthly Plan offers comprehensive assistance to keep your online presence running smoothly. From regular updates and security checks to performance optimization, our expert team ensures your website remains reliable, secure, and user-friendly. With a tailored plan based on your business needs, you can count on consistent support to maintain and enhance your digital presence month after month. Plus, enjoy the flexibility to cancel anytime, giving you full control over your subscription.

$350/mo

Pro Business
Website💡

What is Included:

Monthly Plan

Our Website Support Monthly Plan offers comprehensive assistance to keep your online presence running smoothly. From regular updates and security checks to performance optimization, our expert team ensures your website remains reliable, secure, and user-friendly. With a tailored plan based on your business needs, you can count on consistent support to maintain and enhance your digital presence month after month. Plus, enjoy the flexibility to cancel anytime, giving you full control over your subscription.

$500/mo

Advanced
Website 🎯

What is Included:

Monthly Plan

Our Website Support Monthly Plan offers comprehensive assistance to keep your online presence running smoothly. From regular updates and security checks to performance optimization, our expert team ensures your website remains reliable, secure, and user-friendly. With a tailored plan based on your business needs, you can count on consistent support to maintain and enhance your digital presence month after month. Plus, enjoy the flexibility to cancel anytime, giving you full control over your subscription.

$1250/mo

Let your business grow!

Avoid a website crash and getting hacked

A maintained website is critical to your company’s online success.

You can relax knowing that your website is in good hands, and Upperside Media is always available to help!
website maintenace

Frequently Asked Questions

The terms “update” and “edit” are used synonymously to make changes to the text, data, images, and video. “Update” is also used to change the software’s source code. Install or upgrade plugins, website features, and functionality.

If a digital platform is not maintained correctly, it will become clogged with bugs, outdated information, and irrelevant data.
Every website requires additional assistance, updates, and checks. Choosing a monthly support plan is a critical issue that cannot be overlooked. The absence of a service plan may have a negative impact on your site’s performance and ranking, as well as the user experience.

It is more profitable to pay for an ongoing support plan now rather than spend large sums of money later on website maintenance.
A website maintenance plan includes a team of web developers who monitor all new features and immediately update your platform to keep it fresh and bug-free.

We only cover:

  • Adding images to your site
  • Adding a new form to your site
  • Embedding a video on your site
  • Finding and adding the right plugin
  • Designing new custom page layouts
  • Malware Removal
  • Content changes, words, pictures, etc.
  • Adding a new product
  • Calling your hosting company on your behalf

 
We do not cover:

  • Creating Custom Graphics
  • Creating Custom Videos
  • Website SEO audit
  • Writing custom blog articles
  • Logo Designs
  • Full website design & rebuild
  • Developing your WooCommerce store

You may modify your website yourself by logging into the WordPress dashboard.
We only advise this for technically skilled website owners, as modifying the website structure can cause it to break.
You can upgrade to our Pro Basic Support plan for an additional $350 monthly to take advantage of our skilled support team!

You can arrange a call with your project manager or submit a support ticket over the Client Portal anytime.

Schedule a Meeting

To submit a support ticket

Portal

Our support team is available via support tickets 24/7 with an average response time of 2 hours, and we begin working on it immediately. We provide ongoing support for emergency cases such as website downtime. The size and scope of a request determine its complete resolution.

Yes. On the day your monthly plan ends, you can switch plans, and you’ll be billed the new rate on the next billing cycle.

You lose all of your update support tickets if your plan is cancelled. Without an active plan, we are unable to continue our help. You would have to resubscribe.